Six Ways to Save With Smarter Cleaning
There’s a difference between cleaning hard and cleaning smart: Both can be effective, but only one can give you a consistent level of clean while saving you time, money, and unnecessary stress. “As a...
View Article360 Degrees of Cleaning
Welcome to the ISSA Show North America 2018—and Dallas. Wow, what a great city! In the decades since the ISSA Show has been here (two to be exact), Dallas has experienced a renaissance with its rich...
View ArticleWorkplace Harassment
Over the course of the past few years, our nation has been gripped with headline coverage surrounding the prevalence of workplace sexual harassment incidents involving celebrities, politicians,...
View ArticleThe Domination Factor of CIMS
If you weren’t involved with the cleaning industry, you would have no idea what “CIMS” stands for. CIMS is the acronym for the Cleaning Industry Management Standard. It is especially a game-changer for...
View ArticleBenchmarking Laundry
You are tasked to “benchmark” your laundry operations and make them more efficient and profitable. You are not allowed to spend a bunch of money to buy the needed numbers and math was not your “best”...
View ArticleThe Price is Right
The most important skill a service business owner needs to learn is the art of pricing jobs profitably; profitably being the key word here. It’s not something you can or should find out in a Facebook...
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IEHA and The W. Edwards Deming Institute
Welcome to the first installment of the IEHA-Deming Institute Success Series—a collaboration between IEHA, a division of ISSA founded in 1930, and The W. Edwards Deming Institute®, founded in 1993 to...
View ArticleBenchmarking for Sustainability
Businesses today are under enormous pressure to be environmentally aware, socially conscious, and respond accordingly to new sustainability regulations. This can relate to waste management and...
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My First Live Trade Show…
It can be a little challenging for someone who has been in forced exile for more than a year to venture back out into the world. With a bit of trepidation and planning… venture I did. I recently...
View ArticleHow to Calculate Cleaning Times
Calculating cleaning times, or production rates, can be a difficult task due to the number of variables in each particular situation. But help is out there—both printed resources as well as...
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The State of Today’s Cleaning Industry
While the COVID-19 pandemic has changed the face of the cleaning industry—likely for good—it has also brought attention to the importance of the work that facility service providers do every day. Along...
View ArticleStraight Talk: The Value and Impact of Cleaning Industry Standards
Every cleaning professional is familiar with standards. These rules and regulations assist with the benchmarking of work, validating services, and allowing organizations to build processes. But did you...
View ArticleStraight Talk: Living Wage Program Strategies for BSCs
This year, Straight Talk! has been delving into how employers paying workers living wages can benefit everyone throughout the whole cleaning industry supply chain. Earlier episodes examined how...
View ArticleA Clean Assessment
Many custodial operations are good at what they do. Some are excellent. But as a facility management (FM) executive or the leader of a cleaning operation, how do you really know where on the scale your...
View ArticleA Better Cleaning RFP Process to Drive Value
Having been in and around the cleaning business for over 30 years, I continually see the challenges that building service contractors (BSCs) and facility managers face with requests for proposal...
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